“I have been a building automation junkie / zealot / freak for over five decades, always trying to trowel the newest technologies onto those darn pesky people who live and work in our buildings,” said Ken Sinclair, editor, owner and founder of AutomatedBuildings. “As an industry, we have always left the touchy / feelie part of our buildings to the behavioral scientists and psychologists. Our rapid digital transformation of everything has exposed (made transparent) the location, presence, even the mood and feeling of the occupants (those pesky people!) who are our reason for building and automating in the first place,” he continued. Sinclair is absolutely right, we in the smart building sector are not in the business of technology, we are in the business of occupant wellness. Only by focusing our work in that direction can we achieve our true objectives – making buildings better for people and making our urban environment better for society. […]